Refund Policy

Request period:

You have 14 days from the date of purchase to request a refund.

Processing time:

After we receive your request, refunds are processed within 5 business days.

Payment method:

Refunds are issued to your original payment method. Your bank may take an additional 3-5 business days to reflect the credit.

Q: What if I'm outside the 14-day window?

If you're just outside the 14-day refund period, reach out to us at support@embedshorts.com. We're flexible and may be able to help.

Q: Will I lose access to my embed immediately?

Once your refund is approved, your widget will continue functioning until the end of your billing cycle. This gives you time to transition to another solution.

Q: Do you refund annual plans?

Yes, our 14-day money-back guarantee applies to both monthly and annual plans. If you purchase an annual plan and request a refund within 14 days, you'll receive a full refund of the annual payment.

Q: Can I downgrade instead of getting a refund?

Absolutely. If you want to stay with EmbedShorts but downgrade to a lower plan, we can adjust your subscription instead of processing a refund. Just email us.

Q: What if I need a refund after 14 days?

While the guarantee period is 14 days, we understand that sometimes circumstances change. Contact us at support@embedshorts.com and we'll review your situation.

Q: Are there any hidden terms or conditions?

No. This is a straightforward guarantee. No tricks, no fine print, no hoops to jump through. If you're not happy, let us know and we'll refund you.

Q: How do I know if my refund was processed?

We'll send you a confirmation email when your refund is approved. You can track the status of your refund through your payment method (credit card, bank account, etc.).